This Privacy Policy explains how the website at https://www.fortwaynehealth.lol and the systems design and integration services described there handle personal information. These services are developed and operated by the developer Ruler Kelsey on behalf of Against the Grayne LLC, a company registered in the United States with an address at 1751 Lincoln Ave, Ogden - 84404-5628, United States (US). We treat the confidentiality of the information you share with us with the same care we apply to a freshly sealed pour that must cure without disturbance.
Last updated: 4 September 2026. This policy applies to everyone who visits our site or uses our services regardless of where they connect from.
By browsing our website, submitting an enquiry through our contact form, or engaging our professional and technical services, you accept the practices described in this Privacy Policy. If you do not agree with any part of this policy, we ask that you do not use the website or provide us with personal information. Continued use of the website after any update to this policy is taken as acceptance of the revised terms.
Throughout this policy we use the words personal information, processing and data controller. Personal information means any data that can identify you either on its own or together with other data we hold. Examples include your name, your email address, and your telephone number when those details are specific to you. Processing means any operation performed on personal information, such as collecting, storing, reading, organising, changing or deleting it. Against the Grayne LLC is the data controller, which means we decide why your information is collected and how it is used. For the purpose of accountability, the services on this site are developed and operated by the developer Ruler Kelsey on our behalf under clear data-handling instructions.
The amount of information we collect depends on how you interact with us. A casual visitor who reads our pages and leaves will generate only the limited technical data described later. A customer who books a systems consultation, emails us or completes our contact form will provide the details needed to open a conversation, prepare a quotation and, where appropriate, deliver services. We keep our collection proportionate. We never gather data we do not have a genuine reason to hold.
You may give us information in a number of ways. When you use the contact form on our site you provide your name, your email address, a subject line and the content of your message. When you email us at inbox@fortwaynehealth.lol you voluntarily share whatever your message contains, which may include your name, your company, technical specifications about your workshop and your preferred ways of being reached. When you telephone us at +18024165678 you naturally share your voice and whatever details are part of the call.
If we progress from an enquiry to a working engagement, you may share business details that sit outside the categories commonly thought of as personal data, such as studio layouts, product catalogues, order volumes and commissioning schedules. We handle this business material with commercial confidentiality as a matter of professional conduct. Any element inside such material that identifies a real person remains subject to this Privacy Policy.
When you open any page of our website, standard web-server and browser technology records certain operational details. Those records can include your internet protocol address, the type and version of your browser, your operating system, the pages you view, the time you spend on the site, and the address of the website that referred you to us. This information arrives in the ordinary course of delivering content to your screen. It helps us understand how the site is reached, which pages matter most to visitors, and where our mobile or desktop experience can be improved.
We regard this automatic data as largely anonymous in character because on its own it rarely tells us who you are. We do not deliberately merge automatically gathered logs with your name or email address unless you take a deliberate step that makes that link necessary, such as reporting a fault that we need to trace.
Our website and services are directed at adults who run studios, workshops and professional organisations. They are not designed for children, and we do not knowingly collect personal information from anyone below the age of sixteen without verifiable guardian consent. If you are a parent or guardian and you believe a child has provided us with personal information, contact us at the details at the end of this policy. We will promptly review the data and remove it where we can establish that it came from a young user without appropriate consent.
We use the personal information we hold to respond to your enquiries, to prepare quotations, and to deliver honest, professional services that match your request. Concretely, we may use your details to answer questions about our systems design and integration work, to provide help and technical support, to send you information you have explicitly asked for, to keep records that support our accounting and legal obligations, and to improve the usability and content of our website.
We do not sell your personal information. We do not use it to build advertising profiles about you, and we do not send marketing by email unless you have given your clear consent to receive it, which you may withdraw at any time. Every piece of information we process has a defensible purpose tied either to your request, to our legitimate business operation, to a contract with you, or to a legal requirement.
Where data protection law requires us to identify a lawful basis, we rely on several depending on the situation. We process personal information to perform a contract when the data is needed to provide a service you have ordered. We process it to meet legal obligations when accounting rules, tax law or public authorities require certain records. We process it for our legitimate interests where we have weighed those interests against your privacy, such as protecting the site from abuse and keeping the enquiry record coherent.
Where no other basis applies, we rely on your consent. Consent is freely given by you, is specific to the purpose we state at the time, and can always be withdrawn. If you withdraw consent we will stop processing the information for that purpose unless another legal basis independently justifies the continued processing.
We share your personal information only where it is necessary to run our business or where the law compels us to do so. We do not trade, rent or sell your data to any third party for their own marketing purposes. Within our own team, access to personal information is limited to the people who need it to answer your enquiry, deliver your service or maintain the systems. That includes the developer Ruler Kelsey in the developer role and the appropriate members of Against the Grayne LLC who manage the day-to-day operations.
If we are required to disclose information by a court order, a regulatory authority or another binding legal demand, we will disclose only the minimum needed to satisfy that requirement, and we will where circumstances allow give you notice before we do so.
To run the website and our office work we rely on a small set of reliable third-party providers. These include web hosting companies that store the files that make up this website, email providers that carry our correspondence, and office and accounting software vendors that help us issue invoices and keep records. Each provider handles your data only under our instructions and only for the purposes we have agreed.
We select providers that maintain strong technical and organisational safeguards. Where a provider is located outside your country, we rely on lawful transfer mechanisms so that your data keeps the same level of protection wherever it is processed. We review our supplier list from time to time and remove any vendor that no longer meets our standards.
We keep personal information only for as long as it serves a genuine purpose. Enquiry records are retained for a reasonable period so that we can answer follow-up questions and maintain a coherent professional history with our clients. Completed project records may be kept for several years so that we can honour warranties, revisit past work and satisfy accounting or tax rules that impose fixed retention windows.
When the purpose has passed and no legal duty to keep the data remains, we delete or anonymise it in a controlled manner. Automated logs are retained on a short rolling cycle and are overwritten as newer records arrive. If you ask us to delete your information we will do so promptly unless we are legally required to keep it, in which case we will explain the specific reason to you.
Protecting your data is a serious responsibility that mirrors the care we take with a sensitive resin pour. We use transport encryption on the website so data moves securely between your browser and our servers. Access to internal systems is restricted by password and by the principle of least privilege, meaning each person can reach only the records they need.
We keep our software patched, our backups tested and our operating environments hardened against common threats. No method of storage or transmission is completely infallible, and we cannot guarantee absolute security, but we commit to industry-appropriate safeguards and to responding quickly and transparently if a breach is ever detected.
Depending on where you live, data protection law gives you a set of rights over your personal information. You have the right to ask what we hold about you and to receive a copy of it. You have the right to ask us to correct any detail that is inaccurate or incomplete. You have the right to ask us to delete your data in certain circumstances, and the right to ask us to limit or restrict how we use it.
You may also object to processing that is based on our legitimate interests when you have grounds relating to your particular situation, and you have the right to data portability where the technical conditions apply. If you are inside the European Economic Area, the United Kingdom or another jurisdiction with strong data rights, you may also lodge a complaint with your local supervisory authority if you believe your data has been mishandled.
Our organisation is based in the United States and our core business records are held there. Depending on where you connect from, the information you provide may be transferred to and stored within the United States. When that happens, we commit to protecting your data with measures that respect the spirit of the data protection rules that apply where you are located.
For clients inside regions with strict transfer rules, we put appropriate safeguards in place such as recognised contractual clauses or other approved mechanisms, so that a transfer across a border never also means a drop in protection. You may ask us for the relevant details of these safeguards by contacting us as described below.
Occasionally the content on our site or in our correspondence may link to other websites, for example reference tools, standards bodies or business partners. This Privacy Policy applies only to our site and our services. Once you leave our site and open a third party page, that organisation collects and handles your data under its own privacy policy, which we encourage you to read.
We cannot accept responsibility for the content or the privacy practices of external sites, and a link from us does not mean we endorse the practices of the destination. Please review the policy of any site you visit before providing it with personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, in technology or in the law. When we make a material change, we will revise the last-updated date near the top of this page and, where practical, we will draw attention to the change. The version that applies to any interaction is the one published on the site at the moment of that interaction.
We recommend that you review this page occasionally so that you remain informed about how we collect, use and protect personal information. Your continued use of the website after a change is posted amounts to acceptance of the updated policy.
If you have any question about this Privacy Policy, about the information we hold about you, or about the exercise of any of your privacy rights, you are welcome to reach us. The fastest route is to write to our contact email address at inbox@fortwaynehealth.lol. You may also telephone us at +18024165678 during our published business hours.
Our postal address for privacy correspondence is Against the Grayne LLC, 1751 Lincoln Ave, Ogden - 84404-5628, United States (US). We acknowledge every privacy request without unreasonable delay and we will respond fully within the time limits set by applicable law. Where a request is complicated or arrives in a large batch, we will tell you when you can expect a complete answer.
Data controller: Against the Grayne LLC, 1751 Lincoln Ave, Ogden - 84404-5628, United States (US). The services described on this site are developed and operated by the developer Ruler Kelsey.